Krakow Airport Informational Guide to John Paul II International Airport - KRK - Non Official

Krakow Airport Services


There is free internet access for a period of 15 minutes. You just need to connect at KRK Free Wi-Fi network. 


There are several currency exchange booths located on level 0 of the main terminal in the arrivals hall and the check-in area, along the terminal.

Arrivals Hall: From 07:45 am to 01:00 am
Check-in Hall: From 01:00 am to 08:15 am. 

Lost & Found

Lost and Found is located in Arrivals area, level 0.
Service hours from Monday to Friday at 08:00 am until 06:00 pm. Weekends and public holidays from 08:00 am to 04:00 pm.

For more information, please contact:
+48 12 639 36 95 |


There is an observation deck in the second level.
Service hours: 24h.
Entrance fee of 2.00 PLN.
Only cash accepted. 


There is chapel at the terminal.
Located in level 1, departures area.
Service hours: Always open.
On Sunday there are services at 08:00 am and 10:00 am.

VIP and business services

Such as meet and assist, conference rooms, welcome desk.
For more information, please contact:


There’s a pharmacy located Landside.
Service hours: 07:00 am to 10:00 pm. 

Smoking room

Find a smoking room airside, first level. 


- Restaurants and cafeterias
- Shops and Duty free stores
- Airport information
- Tourist information
- Telephones
- ATMs
- Printers
- Tax Refund
- Luggage Wrapping
- Post Office
- Airline sales 
- Fast Track services
- Meet and Assist Services
- Conference Rooms
- Aviation Education Centre
- Baby care facilities


Hilton Garden Inn Hotel stands for an on-airport hotel which has at their guests disposal meeting rooms, free Wi-Fi, and a restaurant and bar. 

Check more information on its website


Krakow Airport Business Lounge (Schengen): Main Terminal, between Gates 9 and 10. From 04:30 am to 10:00 pm. Services: Snacks, showers, free Wi-Fi, drinks, internet terminals, children’s area.

Krakow Airport Business Lounge (Non-Schengen): Main Terminal, within security. From 09:00 am to 10:00 pm. Services: Wi-Fi, showers, snacks, drinks, TV, Children’s Area, Internet Terminals. 

VIP Lounge: VIP Terminal. Opening hours may vary. Services: Snacks, Wi-Fi, drinks, food, TV, telephones.