Krakow Airport Informational Guide to John Paul II International Airport - KRK - Non Official

Krakow Airport Services


Find information about the restaurants, fast food options and food stores located in Krakow Airport terminal. 

See Restaurants and Food at KRK


Check all retails outlets available at Krakow John Paul II International Airport. 

See Shops and Stores at KRK


There is free internet access for a period of 15 minutes. You just need to connect at KRK Free Wi-Fi network. 


There are several currency exchange booths located on level 0 of the main terminal in the arrivals hall and the check-in area, along the terminal.

Arrivals Hall: From 07:45 am to 01:00 am
Check-in Hall: From 01:00 am to 08:15 am. 

Lost & Found

Lost and Found is located in Arrivals area, level 0.
Service hours from Monday to Friday at 08:00 am until 06:00 pm. Weekends and public holidays from 08:00 am to 04:00 pm.

For more information, please contact:
+48 12 639 36 95 |


There is an observation deck in the second level.
Service hours: 24h.
Entrance fee of 2.00 PLN.
Only cash accepted. 


There is chapel at the terminal.
Located in level 1, departures area.
Service hours: Always open.
On Sunday there are services at 08:00 am and 10:00 am.

VIP and business services

Such as meet and assist, conference rooms, welcome desk.
For more information, please contact:


There’s a pharmacy located Landside.
Service hours: 07:00 am to 10:00 pm. 

Smoking room

Find a smoking room airside, first level. 

luggage storage

There aren’t lockers available. 


- Restaurants and cafeterias
- Shops and Duty free stores
- Airport information
- Tourist information
- Telephones
- ATMs
- Printers
- Tax Refund
- Luggage Wrapping
- Post Office
- Airline sales 
- Fast Track services
- Meet and Assist Services
- Conference Rooms
- Aviation Education Centre
- Baby care facilities


Hilton Garden Inn Hotel stands for an on-airport hotel which has at their guests disposal meeting rooms, free Wi-Fi, and a restaurant and bar. 

Check more information on its website


Krakow Airport Business Lounge (Schengen): Main Terminal, between Gates 9 and 10. From 04:30 am to 10:00 pm. Services: Snacks, showers, free Wi-Fi, drinks, internet terminals, children’s area.

Krakow Airport Business Lounge (Non-Schengen): Main Terminal, within security. From 09:00 am to 10:00 pm. Services: Wi-Fi, showers, snacks, drinks, TV, Children’s Area, Internet Terminals. 

VIP Lounge: VIP Terminal. Opening hours may vary. Services: Snacks, Wi-Fi, drinks, food, TV, telephones.