Krakow Airport Terminal

In this page you’ll find information about Krakow International Airport’s Terminal.

John Paul II International Airport Krakow-Balice (KRK) is the main international airport serving Krakow, in Poland. Concretely, the airport is located in Balice, 11 km away from Balice ciy centre and about 20 km from Krakow city centre.

Krakow International Airport has one unique large passenger Terminal, very separated between Schengen flights and Non-Schengen flights. In Krakow Airport Terminal you can find the following airlines:

- Air Berlin: 00 800 49 11 386/ 708 277 016
- Austrian airlines: 801 40 40 40/ +48 22 520 34 20
- British Airways: +48 22 306 08 50
- Brussels airlines: +32 (0) 2 200 62 34/ +32 (0) 2 723 23 62
- easyJet: +44 330 365 54 54
- El Al Israel Airlines: +972 (3) 977 11 11
- Jet2.com: + 44 203 031 8103
- KLM Royal Dutch Airlines: +48 22 556 64 44/ +31 204 74 77 47
- Polskie Linie Lotnicze LOT: +48 22 577 77 55
- Lufthansa: +48 22 512 39 17/ +49 6986 799 799
- Norwegian Air Shuttle Polska: +47 21 49 00 15
- Ryanair: 703 203 100/ 703 303 033
- Swiss: +48 22 520 34 56
- SAS: +48 22 850 00 50
- Iberia: +48 22 306 01 17
- Aegan: +48 22 306 01 17
- Eurowings: 703 403 044
- Finnair: +48 22 100 32 24
- Vueling: +34 931 518 158


At Krakow Airport you’ll also find many Services and Facilities such as:

- Restaurants, cafeterias, Shops and Dutty free stores

- Parking access

- Car rental companies

- Airport information: open desk in the check-in hall from 5:00h to 22:00 and in the arrivals hall level 0 from 8:00h until 00:00h

- Tourist information: Monday – Sunday: 9:00h – 19:00h/ location: passenger terminal, arrivals hall, level 0/ tel. +48 12 285 53 41/ e-mail: simbalice@infokrakow.pl

- Lost & Found: Monday - Friday 8:00h - 18:00h/ Saturday - Sunday 8:00h - 16:00h holidays 08:00h - 16:00h/ location: passenger terminal, level +1 (next to the Security Check Point)/ tel. +48 12 639 36 95e-mail: brz@krakowairport.pl / lostandfound@krakowairport.pl

- Telephones: location: Passenger Terminal, level 0, opposite the Visitor's Centre and PLL LOT ticketing office; Passenger terminal, level 0 opposite the Visitor's Centreopposite Aegean, Jet2.com and Ryanair ticketing office Passenger terminal, level 1 near Premium Food Gate shop (Schengen Zone) near Keraniss shop (Non-Schengen Zone). Possible calls to national numbers in Poland- fixed and mobile phones.

- ATMs: at Krakow Airport you’ll find 5 machines in the departures and arrivals hall, 1 in the departures hall after the security control and 1 in the arrivals hall in the luggage claim hall.

- Internet: internet access is for free during the first 15 minutes (KRK Free Wifi)

- Post Office: Passenger terminal, near check-in desks, level 0, Open Monday - Thursday 09:00h- 15:00h, Friday 14:00h - 20:00h, Saturdays, Sundays – closed. There are two more post boxes located at Krakow Airport passenger terminal: first is located at the "Departures" entrance - passenger terminal, level 0, and the second is located inside the passenger terminal, between the Check-in zone and the Airport Information Point at level 0.

- Observation deck: opened everyday 24 h with an entrance fee of 2,00 PLN (payment machine works only in coins)

- Chapel and Prayer: located in the passenger Terminal in the mezzanine, masses and church holidays every Sunday at 8:00h and at 10:00h.

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